Project Apex: Part 1

Today marks the start of a new series of blog posts featuring our new web browser product/service. This was previously referred to as 'project-x' because our developers often lack imagination ;-) After consulting marketing however, we have decided upon the project name of Apex. This reflects the fact that this product/services lives on top, or is at the summit of our underlying mountain of technology comprising cloud, desktop and mobile.

Project Apex will be a totally web browser and device independent recruitment application designed for both recruitment agencies and corporate recruitment departments. It will have functionality for both recruitment consultants, clients and candidates, and be delivered as a cloud based application underpinned with a plethora of ancilliary services such as e-mail synchronisation, e-marketing, CV parsing, job posting etc..

This blog series will document our progress and provide plenty of visuals as to how the product develops over time. We expect that the product will be available for alpha testing by selected customers in October 2012. To sign up to be an alpha/beta tester, please click here and send us your request.

OK, here goes... 

Started on the framework using some 3rd party internet tools. Quickly gave these up and started using our trusted Telerik and Devexpress toolkits for ASP.Net/Ajax. This is the first screenshot of the browser independent framework:

The framework is designed to look like our desktop version 10 product with a ribbon interface, navigation bar and scrollable content region.

Please check back in a few days to see further design and development progress.


How to Add Attributes To TriSys


This document gives instruction for how to add Categories and Attributes to the TriSys database. System Administration training is always recommended to totally understand how attributes are used throughout the system, this document is designed as a back up and reminder to those who have had the training.

Once you have decided upon the Attributes required for your system for Contacts, Companies, Requirements and Placements etc follow the steps below to add the required Category names and Attributes.

To add Attributes the user will have to have System Administration rights to the database.

Opening System Administration

Categories and Attributes are added through the System Administration Console, from Tools select Administration Console


From the System Administration Console select View and Attributes/Lookups


The left grid show the names of all pick lists within the system this covers both Attributes available to any records and lists associated with fields such as Status. Before a change is made to any of the Attributes or Look ups the user must understand the system and the implications of the change.

Where the Attribute is not assigned to a field (Field Lookup is False) they are available to any record type where you have an attribute field as shown below. This one is the contact field but there are similar fields on the company, requirements and placements etc.

There are a few exceptions to this rule ie: Job Title and Cost Codes which are discussed in System Administration training.

Once Add is selected a list of the Categories and Attributes will be displayed as below allowing the user to select one or more to be added to the record.

Adding A Category

To add a Category from the Attributes/Lookups in the Administration Console ensure that the focus is on the left hand grid by clicking on any name in the left hand list.

Select File and New


The following pop up will be displayed where the Category names is entered. In this case the Category is called ‘Suitable For’ once this is entered select ‘OK’.

The new Category will then be added to the left hand list of Category names as shown below without any Attributes.

Adding An attribute

First select the correct Category on the left in this case as above Suitable For is our category. Click on the right hand List‘Attributes’ and select File and New


The following pop up will be seen where you can see the Category that the Attribute is being added to and the name of the new Attribute can be added to the Name field in the example the Attribute is ‘Project Manager’.

Once the Attribute has been added click ‘Save’ and the Attribute will be seen in the right hand list.

Repeat to add all the required Attributes to the selected Category.

From a record the Attribute ‘Project Manager’ can now be selected and added to a record as shown below.

Attributes can then be selected within the search criteria of different searches to identify records that have been coded with a particular Attribute.

For further information on training offered by TriSys please click here 

Additional support documents are available by clicking here

AWS 1 - So Much More Than A Remote Desktop

Amazon Web Services (AWS) have so much more to offer than just phenominal computing power,
remote desktops and networks. There are may ways to levarage what AWS has to offer, and with many
different scenarios and different add on services, it is easy to get confused as to what each service does
 and how to implement them within any given scenario

I though that I would have a look at each AWS offering and possible scenarios and publish them
through a series of related blogs

So here goes with :- 1:- Web Hosting Applications

The web hosting application incorporates many of the powerfull features that you would need to
provide a highly available and scaleable Web Application Hosting Scenario.

Services Used::- CloudFront, S3, EC2, Auto Scaling, ELB, Route 53, and Database Related Services


As an Amazon Solution Provider, TriSys Business Software is a fully Cloud Based Company
and Remote Desktop and Network provider.

 If you’re a company that is considering moving to the cloud, or wish to discuss how your company
can benefit from Cloud Computing Applications and Services, why not give us a call to see how we can
help make things easier for you to move.

Call: 01223 393519 or e-mail

Microsoft Office 2013

Microsoft has previewed the next version of Microsoft Office (version 15 or 2013 as it will be known) and this has been documented by the BBC:

Microsoft also has a preview page at

Essentially, this latest version of office addresses two main areas:

  • Cloud computing
  • Touch

Office 2013 is going to work well with Microsoft's on-line services for example Azure and Office 365. Customers can use the web browser version of Office 365 to run Office on non-Microsoft operating systems such as iPad and Android tablets. Of course a Microsoft on-line account is necessary for this.

Office 2013 also has innovations to make it work well with the new touch interface in the forthcoming windows 8 tablets for both ARM and Intel processors.

TriSys will be evaluating Office 2013 in the coming weeks and will ensure that TriSys products remain compatible with Microsoft's flagship 'cash-cow' product, worth an estimated $22bn a year in revenue to Microsoft. In particular, TriSys ASP/remote desktop customers will be able to use Office 2013 in the cloud without requiring a Microsoft on-line account.



Microsoft Surface

Late last night, Microsoft accounced Surface, or rather I should say re-announced and rebranded surface. Surface was Microsoft's table top operating system for touch screens. This is now called PixelSense.

Microsoft has hijacked the Surface web site at and are pre-announcing their new iPad killer. This is a tablet computer running Windows 8 (or variations such as RT) with a detachable multi-colour keyboard and uses a pen instead of a mouse for those people who do not wish to mess up the screen with greasy fingerprints.

It seems that the first version aimed at consumers will be running the ARM version of Windows 8 - Windows RT (Metro UI only) and future Intel based devices will run the full Windows 8 with the full desktop + Metro.

No prices or dates were given. 

What is very interesting is that this is Microsoft hardware. This means that Microsoft are changing or adding to their existing business model of using third party hardware suppliers to license Windows. This could be a pivotal moment in which Microsoft transforms itself into what Apple has become.

After Google bought Motorola's mobile division, they themselves will get into the mobile device game. Microsoft will complete the trio of technology companies who have a complete software (operating systems, applications, servers, cloud hosting) and hardware stack. This game is going to get really interesting in the next few months.

Restart Remote Desktop Function

We have now added new functionality to our web site to allow remote desktop (formerly ASP) customers to restart their individually assigned hosted application server in the event that the server becomes non-responsive. This can happen occasionally when the Amazon EC2 server incorrectly starts up and fails to load all necessary network drivers or other software components. When this happens, users are often unable to login. This new function allows users to force their server to restart which will stop and start the instance to enable login.

The new Restart Remote Desktop option is available from two places:

You must be logged in using your active directory credentials (forename.surname) to use this functionality.

When you click the Restart button, the browser will show that the server is being stopped/started: 

If your server is already started, this whole process could take around 5 minutes. During this time, the server is stopped, started and pinged to ensure that it is responding before you will get confirmation that the restart has completed.



The times, they are a changin'

We have changed our web site and company branding to reflect our new approach to marketing and delivering our products and services.

TriSys Business Software has been providing business software to the recruitment industry for 20 years. Our software has matured greatly during this time, and because we have listened to our customers, TriSys has evolved to be much more than traditional customer relationship management. We provide a host of other software products such as applicant tracking systems, mobile apps, web apps, software development kits and application programming interfaces.
During this time, the world of recruitment has also changed greatly, and we have had to build a range of complementary services to the recruitment industry such as cloud hosted desktops, business analysis, customisation, data conversion, training and of course support.

Social networking provides great opportunities, and threats to recruitment agencies, and TriSys has built software connectors to integrate with all of the major players in this space.

We are thus in future, going to focus on what a modern day recruitment agency requires from a technology supplier. This is simply much more than CRM. We are now offering a comprehensive suite of complementary technology services which will help recruitment agencies tackle the more complex issues of the current and future world of recruitment.

By taking this approach, we hope to really help our existing and prospective customers to succeed in this changing climate, and to greatly improve the efficiency of your organisation by thinking outside and beyond your perceived current constraints.

We look forward to engaging with you in fulfilling our objectives for your benefit in the coming months.

Please visit our new web site at

TriSys ASP is now TriSys Remote Desktop

The new web site is now live.

We are dropping the ASP (application service provider) name and replacing it with Remote Desktop in line with changes of nomenclature within the cloud computing industry.

There will be no change to functionality, or price, only the branding of the web access portal.

Here is how it now looks:


and here is the post-authentication connection process: 


There is a lot of other goodies to show, so stay tuned to other posts by TriSys staff.


TriSys at Amazon's 'Introduction to AWS' Event

TriSys Presenting at Amazon Web Services Event in Cambridge on 30th May 2012

Cambridge, UK – 17 May 2011: TriSys Business Software, an independent software vendor and one of the UK's earliest cloud computing adopters, will be presenting at the Introduction to Amazon Web Services event in Cambridge on Wednesday 30th May 2012.

TriSys will be showcasing its recruitment industry cloud products and services at the AWS event at The Hauser Forum, 3 Charles Babbage Road, Cambridge and you are invited to register for this event at

The event is targeted at Technology and business leaders, Developers, engineers, system administrators, and solution architects.

“We are delighted that Amazon has invited us to present our innovative technology at their event in Cambridge, and are excited to show the world outside the recruitment industry what we can do with business software in the cloud.” commented Garry Lowther, Chief Executive Officer, TriSys Business Software.

About TriSys Business Software

TriSys, an independent software vendor, and one of the UK’s earliest cloud computing adopters delivers a range of recruitment solutions including: front, mid and back office recruitment software for agencies, CRM and applicant tracking for any type of organisation, web jobs portals, on-premise and on-demand delivery, technical support, training, business analysis and software development. TriSys is a Microsoft Certified partner, Google partner and Amazon Web Services partner and provides and supports a range of software covering security, database, web, desktop applications. Established in 1994 and self funded, TriSys has over 600 customers worldwide and is headquartered in Cambridge, UK.

For more information call 01223 393 519, email or visit our website –

Moving To The Cloud Is Rewarding But Is Harder Than What You Think

With the Amazon conference coming to Cambridge :- 




where our very own CEO Garry Lowther with be presenting, we were reminiscing in support as to how things used to be and how things have changed and how far we have come over the past 3+ years since deciding to investigate and move to a cloud based environment.
To be honest it was not as easy as we first thought and we have had to change the way we think about cloud computing and find that in reality it is quite different and harder to implement as to what you generally read on the web.
We remember the days of terminal and email servers being down sometimes for hours on end and having to rely on remote hands whom we had no control over. Increasing costs was on the cards also, so to keep the costs down, and provide a better service we had to find an alternative solution where it put us back in the driving seat, and the Amazon Cloud was the provider of choice.
It has proved that moving our terminal servers and added services to the Cloud was the right decision and that we were the early adopters of Cloud based computing within the recruitment industry.

Although we are still reliant on a remote datacenter, Amazon have vast resources to ensure that their uptime is certainly the leader compared to other providers.

There have been outages though, (1) and we have had to reassess our failover strategy, but on the whole, we receive a better and more reliable service from Amazon, and we are more in control when things do go wrong.
We have also been investigating  and testing many other offerings that we can provide through the Amazon infrastructure, (Virtual Private Clouds, Virtual Private Networks, secure access to resources, multiple network deployment, automatic capacity planning, load balancing, scaling and monitoring. website traffic data, storage, databases) and much much more
Currently we are revamping our existing web site which will be designed to enable us to provide services via a Single Sign On Interface (SSO), means that we are well into the next phase of where we want to take our Cloud base infrastructure.

This is good news for our customers, as we will be able to provide more diverse offerings which may not be Recruitment focused, but will be beneficial to our existing customers as additions to existing services.

Combine this with our infrastructure, and the learning curve that we have had, we are well placed to advise companies on how to move to the Cloud, and how to avoid the many pitfalls, time constraints and costs involved in learning the best way to deploy in a Cloud based environment.

I read a very interesting article on the Cloud:-  Cloud computing is hard and takes a long time 

And we can relate to the article having come through this ourselves.

To keep up to date on what we are doing watch our tweets :-


and blogs



to find out what the future holds for TriSys and what we have to offer to provide a even better service to our current and future customers.

If you’re a company that is considering moving to the cloud, why not give us a call to see how we can help make things easier for you to move. 

Call: 01223 393519 or e-mail